Our website www.discountrockymountainhardware.com is specifically designed to show prospective customers the wide array choices product choices that Rocky Mountain offers. Our attempt is to make shipping and returns as painless as possible, but require authorization. Please call if you have a large order so we can assist you in making sure everything is correct before placing the order.
Shipping Information TO ALL 48 CONTIGUOUS STATES
INTERNATIONAL AND US TERRITORY SHIPPING
Call for more info.
We require a minimum purchase of $100 for orders shipped to Canada. A $10 processing fee and International shipping rates will apply to your order. Customer is responsible for all customs and duty fees. Call for more info.
We require a minimum purchase of $250 for orders shipped to International addresses. A $10 processing fee and International shipping rates will apply to your order. Customer is responsible for all customs and duty fees. Call for more info.
Rocky Mountain has a "no return" policy as everything is made to order. On certain occasions, items may qualify for a return, but you must first call us for a return goods authorization (RGA) prior to returning any items purchased through us.
We will not
accept any returns without an RGA. All items must be returned in
. Customer is responsible for shipping charges.
Our restocking policies vary, depending on manufacturer and item. In most cases, if an item qualifies for a return, the restocking fees are usually a minimum of 30% for all Rocky Mountain products if returned within 30 days. Please note that some manufacturers have a strict NO return policy. Please call or email us with any other questions you may have on returns.
Discountrockymountainhardware.com has a physical location in Appleton, Wisconsin. Tax rates for products being shipped to WI, the appropriate county and state tax rates will apply. No sales tax on orders shipped outside of Wisconsin.